Designer Relations & Membership Executive

Overview

Job Title: Designer Relations & Membership Executive

Department: Designer Relations & Membership

Reports to: Designer Relations and Membership Manager

Direct Line Reports: Student placement

Location: Somerset House, London

Type: Full Time

About

The Designer Relations & Membership Department is looking for an ambitious and highly-motivated Executive to support the Designers Relations and Membership Manager. Delivering and supporting the team in curating the London Fashion Week and London Fashion Week Men’s catwalk, presentation, events schedules. Nurturing new and existing designer and PR relationships; working closely with the communications department on designer communications; assisting with the NEWGEN initiative, working closely with, and supporting Business Development team.

Responsibilities

General

• Support Designer Relations & Membership Manager to develop the department’s strategy and objectives in line with the BFC’s shared vision
• Assist with scheduling emerging designers for LFW & LFWM
• Helping to deliver the Membership programme outreach, identifying new brands within the
  emerging category
• Account management of all emerging designers signed up to the Membership programme

Relationship Management

• Forging and maintaining good relationships, ensuring exceptional delivery of service to meet all requirements
• Extensive liaison, meetings and relationship management with external bodies and company-wide to meet delivery
• Resolves complaints and is able to trouble-shoot with designers and external bodies with empathy and in a conciliatory manner

Team (across BFC and externally)

• Pro-actively supports Department
• Hosts and participates in meetings
• Immediately addresses and resolves issues/challenges
• Works with teams to positively deliver requests

Personal Management

• Takes direction to ensure thorough preparation to meet delivery requirements
• Takes ownership, is accountable to deliver timely solutions, meet deadlines and complete actions
• Is solutions focused and manages problems in a positive and innovative way
• Manages very tight deadlines and can prioritise tasks in order of importance, to ensure delivery
• Exceptional organisational skills and follow-through on all tasks
• Delivers individual tasks whilst maintaining focus on overall objectives
• Demonstrates best practice in managing communications and quality standards
• Drives best practice behaviours and works as a team to meet BFC’s objectives to maintain integrity
  and reputation
• Represents the BFC and acts as an ambassador at events, corporate initiatives, networking, etc.

Requirements & Key Attributes – Skills & Requirements

• Graduate with 3 years of fashion experience, essential
• Excellent knowledge of British and international designers their brands, collections and their
  position in the market
• Knowledge of retail market, department stores and boutiques
  Relationship management skills
• Strong writing skills and experience of writing reports to a high standard, essential
• Excellent written and spoken level of English, essential
• Understanding of the global sales and showcasing calendar, essential
• Updating databases and advanced Microsoft Applications skills with strong IT, Excel and numeracy skills

Salary & Benefits

• Job type: full time, permanent
• Salary Band: £TBC, dependant on experience
• Standard company benefits, including 25 days annual holiday + bank holidays + Christmas Eve
• Summer working hours (July & August Friday afternoons finish 3pm)
• Standard company working hours are 09.30 – 17.30, flexibility is required during events
• Confirmation of appointment and eligibility to benefits, subject to successful completion of a three
  month probationary period
• This salary is part funded by the European Regional Development Fund (ERDF). This is due to the BFC being a recipient of ERDF funds.

How To Apply

• Candidates should apply in writing, highlighting your experience for this role, with a covering letter and CV, to annabelle.morell-coll@britishfashioncouncil.com with ‘Designer Relations and Membership Executive’ in the subject
• Application closing date: 14th February 2019
• Candidates must be eligible to live and work in the UK
• Successful candidates will be notified in writing and invited for interview
• Due to the high volume of applications, we are unable to provide specific feedback should your
  application be unsuccessful